I like the talking points within this story by Jamie Robert Vollmer on how a teacher gives the businessman a lesson. He ends with this:
I have learned that a school is not a business. Schools are unable to control the quality of their raw material, they are dependent upon the vagaries of politics for a reliable revenue stream, and they are constantly mauled by a howling horde of disparate, competing customer groups that would send the best CEO screaming into the night.
None of this negates the need for change. We must change what, when, and how we teach to give all children maximum opportunity to thrive in a post-industrial society. But educators cannot do this alone; these changes can occur only with the understanding, trust, permission and active support of the surrounding community. I know this because the most important thing I have learned is that schools reflect the attitudes, beliefs and health of the communities they serve, and, therefore, to improve public education means more than changing our schools, it means changing America.